PRIVACY POLICY

This Privacy Policy describes how WACEO collects, uses, discloses, transfers, stores, retains or otherwise processes your information when the Company or individual (collectively, the “Company”) uses services provided by WACEO (collectively, the “Services”).

Our Privacy Policy Explains:

  • INFORMATION WE COLLECT ABOUT YOUR COMPANY.
  • SOURCES OF INFORMATION WE COLLECT ABOUT YOUR COMPANY.
  • HOW WE USE YOUR COMPANY INFORMATION.
  • WHEN AND WITH WHOM WE SHARE YOUR COMPANY INFORMATION.
  • HOW LONG WE KEEP YOUR COMPANY INFORMATION.
  • YOUR COMPANY DATA CHOICES.
  • CHILDREN’S PERSONAL INFORMATION.
  • HOW WE SECURE INFORMATION.
  • STORAGE AND PROCESSING.
  • CHANGES TO THIS PRIVACY POLICY.
  • CONTACT US.

This Privacy Policy applies to information collected in connection with the Services that we provide to your Company. Please read this Privacy Policy carefully. By continuing to interact with our Services, you are validating the practices in this Privacy Policy.

INFORMATION WE COLLECT ABOUT YOUR COMPANY

We use data your Company puts into our systems when your Company uses our Services for any matter in relation with them.

SOURCES OF INFORMATION WE COLLECT ABOUT YOUR COMPANY

We collect information about your Company from the following categories of sources:

  • When your Company uses our Services.
  • When you submit information to us or allow us to access information about your Company.
  • When your Company interacts with our services and consultation.
  • When you interact with our group companies and affiliates.
  • Other sources, including:
  • Mailing list providers.
  • Publicly available sources.
  • Any other information provided by your Company.

HOW WE USE YOUR INFORMATION

We may collect, use and share information about your Company for the following reasons:

Performing, Improving, and Developing our Services

  • Delivering the information support you request and provide assistance for problems with our Services.
  • Determining whether the Services are available in your country or location.
  • Developing new services.
  • Improving, personalizing, and facilitating your use of our Services;
  • Providing, maintaining, and improving our Services, which could include analytics information.
  • Doing internal research, measuring, tracking, and analyzing trends and usage.
  • Otherwise providing you with WACEO services and features you choose to use.

Communicating with You about our Services

  • Sending you surveys and getting your feedback about our Services.
  • Providing information about promoting our WACEO services to you.
  • Sending you information we think you may find useful or which you have requested from us about our services.

Protecting our Services and Maintaining a Trusted Environment

  • Conducting investigations, complying with and enforcing applicable laws, regulations, legal requirements, and industry standards, and responding to lawful requests for information from the government or to a valid legal process.
  • Contacting you to resolve disputes and help you with our Services.
  • Making sure you follow our terms of use or other applicable agreements or policies.
  • Investigating, detecting, preventing, recovering from or reporting fraud, misrepresentations, security breaches or incidents, other potentially prohibited, malicious, or illegal activities, , including to dispute chargebacks on your behalf.
  • Verifying or maintaining the quality and safety of our Services.
  • Verifying your identity (e.g., through government-issued identification numbers).

Other Uses

For any other reason, we may tell you about it from time to time.

WHEN AND WITH WHOM WE SHARE YOUR COMPANY INFORMATION

We may share the personal information described in the “Information We Collect About Your Company” section with the following categories of service providers and third parties:

With our Affiliates and Group Companies

With our group companies and corporate affiliates, for the reasons outlined above. For example, we may share your information internally to understand how you engage with WACEO services to help make our Services better for you and for everyone and to help us build Services tailored to your preferences.

With our Service Providers

With service providers who help us provide, maintain, and improve our Services, partners, and other entities that help us provide the Services.

Business Transfers and Corporate Changes

  • To a subsequent owner, co-owner, or operator of one or more of the Services; or
  • If we do or try to do a corporate merger, consolidation, or restructuring (including during due diligence and negotiation of these); the sale of substantially all of our stock and/or assets; the financing, acquisition, divestiture, or dissolution of all or a portion of our business; or other corporate change.

Safety and Compliance with Law

If we believe that disclosure is reasonably necessary (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from creditors, tax authorities, law enforcement agencies, in response to a garnishment, levy, or lien notice, etc.); (ii) to establish, exercise or defend our legal rights; (iii) to enforce or comply with our general terms or other applicable agreements or policies; (iv) to protect our or our customers’ rights or property, or the security or integrity of our Services; (v) for an investigation of suspected or actual illegal activity; or (vi) to protect us, users of our Services or the public from harm, fraud, or potentially prohibited or illegal activities.

With Your Consent

With your consent. For example:

  • At your direction or as described at the time you agree to share; or
  • When you authorize third-party application or website to access your information.

With Others

With other companies who deliver services on our behalf.

WACEO may share (within our group of companies or affiliates, or with service providers or other third parties) aggregated and anonymized information that does not specifically identify you or any individual user of our Services.

Aggregated and Anonymized Information

HOW LONG WE KEEP YOUR COMPANY INFORMATION

We generally keep your Company information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your Services, we can retain copies of information about you and any activity or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our general terms or other applicable agreements or policies, or to take any other actions consistent with applicable law.

YOUR COMPANY DATA CHOICES

Company Information

You may access, change, or correct information that you have provided by making a request to us. We will need to verify your identity before granting access or otherwise changing or correcting your information.

Location Information

In order to provide certain Services, we may request access to location information, including precise geolocation information collected from your device. If you do not consent to the collection of this information, certain Services will not function properly and you will not be able to use those Services. You can stop our collection of location information at any time by changing the preferences on your mobile device. If you do so, some of our mobile applications will no longer function. You also may stop our collection of location information via mobile application by following the standard uninstall process to remove all WACEO mobile applications from your device.

Promotional Communications

Promotional messages and marketing emails from WACEO shall only be send to you with your own consent. You can opt out of receiving promotional messages and marketing emails from WACEO at any moment by following the instructions in those messages and emails, by informing the caller that you would not like to receive future promotional calls. Opting out of receiving communications may impact your use of the Services. If you decide to opt out, we may still send you non-promotional communications, such as digital receipts or our ongoing business relations.

European Privacy Rights

Subject to certain limitations and exceptions, if you are in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Correction of personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of personal data. This enables you to ask us to delete personal data when there is no good reason for us to continue to process it. You also have the right to ask us to delete your personal data when you have successfully exercised your right to object to processing, when we may have processed your information unlawfully or when we are required to erase your personal data to comply with applicable law.
  • Request erasure of personal data. This enables you to ask us to delete personal data when there is no good reason for us to continue to process it. You also have the right to ask us to delete your personal data when you have successfully exercised your right to object to processing, when we may have processed your information unlawfully or when we are required to erase your personal data to comply with applicable law.
  • Request transfer of personal data. We will provide to you, or a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format.
  • Right to withdraw consent. You can withdraw your consent at any time when we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
  • Access to personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

CHILDREN’S PERSONAL INFORMATION

Our Services are general audience services not directed at children under the age of 18. If we learn that any information, we collect has been provided by a child under the age of 18, we will promptly delete that information.

HOW WE SECURE INFORMATION

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your Company information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about your Company both at our own premises and with the assistance of third-party service providers.

STORAGE AND PROCESSING

We may, and we may use third-party service providers to, process and store your information in Gibraltar, Canada, India, United States, Canada, the European Union, and other countries.

CHANGES TO THIS PRIVACY POLICY

WACEO reserves the right to, and may from time to time, make changes to this privacy policy. If this policy changes, the revised policy will be posted on the WACEO home page. Please check this policy on the site frequently. Your continued use of WACEO services constitutes acceptance of such changes in this policy, except where further steps are required by applicable law. It is your responsibility to review the Privacy Policy periodically. This policy was last updated on the date set out at the end of the policy.

CONTACT US

You can contact our privacy team with any questions or concerns at the address below.

Please contact our privacy team with any questions or concerns regarding this Privacy Policy to: info@waceo.org.

Last updated: 21/04/2021